Privacy Policy

Who we are

Our website address is: https://royalomega.co.

At Royal Omega Co., we value the trust you place in us when sharing your personal information with us. This Consumer Data Privacy Policy (“Policy”) outlines our commitment to protecting and respecting your privacy, while also providing transparency about how we collect, use, disclose, and retain your data.

What Information Do We Collect?

We may collect various types of personal information from you, including:

  1. Contact Information: Your name, email address, phone number, physical address, or other contact details.
  2. Account Information: Username, password, security questions, and answers (if applicable).
  3. Order/Transaction Data: Details about your purchases, orders, or transactions with us, such as payment information, order history, and delivery addresses.
  4. Communication Data: Messages, emails, chat logs, phone calls, or other forms of communication between you and our customer service team.
  5. Usage Data: Information about how you interact with our website, mobile app, or online services, including browsing history, search queries, and preferences.

Cookies

If you leave a comment on our site you may opt-in to saving your name, email address and website in cookies. These are for your convenience so that you do not have to fill in your details again when you leave another comment. These cookies will last for one year.

If you visit our login page, we will set a temporary cookie to determine if your browser accepts cookies. This cookie contains no personal data and is discarded when you close your browser.

When you log in, we will also set up several cookies to save your login information and your screen display choices. Login cookies last for two days, and screen options cookies last for a year. If you select “Remember Me”, your login will persist for two weeks. If you log out of your account, the login cookies will be removed.

If you edit or publish an article, an additional cookie will be saved in your browser. This cookie includes no personal data and simply indicates the post ID of the article you just edited. It expires after 1 day.

How Do We Collect Your Information?

  1. Website Forms: Online forms, such as contact us pages, sign-up forms, or order forms.
  2. mails: Direct emails sent to our customer service team or marketing campaigns.
  3. Phone Calls: Conversations with our customer service representatives.
  4. Cookies and Tracking Technologies: Cookies, pixels, web beacons, or other tracking technologies used on our website or mobile app.

How Do We Use Your Information?

We may use your information for:

  1. Order Fulfillment: Processing orders, shipping products, and providing customer support.
  2. Marketing and Promotions: Sending newsletters, promotional emails, or targeted ads based on your interests.
  3. Customer Service: Responding to inquiries, resolving issues, and improving our services.
  4. Improving Our Services: Analyzing usage patterns, optimizing website performance, and developing new features.

Do We Share Your Information?

We may share your information with:

  1. Third-Party Vendors: Companies that help us process orders, manage inventory, or provide customer support.
  2. Payment Processors: Entities responsible for processing payments on our behalf.
  3. Law Enforcement and Regulatory Bodies: As required by law, regulation, or court order.

How Do We Protect Your Information?

We take the security of your information seriously:

  1. Encryption: Our website uses HTTPS encryption to protect data in transit.
  2. Secure Storage: We store sensitive information (e.g., payment details) securely using industry-standard practices and protocols.
  3. Access Control: Only authorized personnel have access to your personal information.

Your Rights

As a consumer, you have the right:

  1. To Access Your Information: Request a copy of your personal data from us.
  2. To Correct or Update Your Information: Modify inaccurate or outdated information.
  3. To Delete Your Account: Remove your account and associated data (subject to applicable laws).
  4. To Object to Processing: Limit the use of your information for certain purposes.

Changes to This Policy

We may update this policy from time to time, so please review it periodically. Changes will be effective upon posting on our website or mobile app.

Contact Us

If you have any questions about this Consumer Data Privacy Policy or would like to exercise your rights:

Email: info@royalomega.co

Effective Date

This policy is effective as of [insert date] and supersedes all prior versions.

By using our website, mobile app, or online services, you acknowledge that you have read, understood, and agree to be bound by this Consumer Data Privacy Policy.